How far in advance do I need to place my order?
To ensure the highest quality product for each customer, we only accept a certain number of custom orders for multi-tier cakes, (such as wedding cakes), sculpted cakes, and custom decorated sugar cookies per weekend. The earlier the better to reserve your date on our specialty calendar. If it’s possible, we ask that you give us at least 2 weeks notice for all custom orders. However, if you need a cake in a shorter time frame, please contact us and ask. We’ll always do whatever we can to get it done for you!
For the single tier cakes, cupcakes, cake pops , whoopie pies and standard cookies we prefer that you give us as much of a notice as you can. If it’s possible, we ask that you place your order at least 5 days in advance, but if you have a last minute order, please contact us. If it can be done, we will fit you in and make you a fabulous treat!
How much do you charge for specialty, sculpted or novelty cakes?
Each cake is different and prices vary depending on size and complexity of the design. Please contact us to discuss your ideas and we can give you a price quote.
I have my own cake flavor in mind, do you do custom cake flavors?
Our cakes are made to order, so if you have a flavor in mind, let us know and we’ll do everything we can to make it for you! Our standard cake flavors are listed on our Menu page.
How do wedding cake tastings work?
River City Sweets offers wedding tastings for the bride and groom (or anyone else who may be interested in the dessert decisions). A typical tasting lasts about 45-minutes, during which we will talk through the details of exactly what you are looking for and then taste four cake and icing flavor combinations. Please be sure to bring photos, color swatches, etc., to the consultation so we can design and create a custom cake specific to your event. If you have a Pinterest idea board it is especially helpful for you to share that with us prior to the consultation.
You can select four cake/filling/frosting flavor combinations to sample from any flavor listed on the Menu page of our website. We bake fresh for all orders and tastings and therefore ask that you select flavors at least a week in advance of the tasting. You are free to take any leftovers home with you to share with others!
How much do wedding cake tastings cost?
The tasting fee is $20 for two people and $5 for each additional guest and is due prior to the tasting. If you sign a contract with River City Sweets within 7 days of the tasting, the tasting fee will be credited towards your wedding total.
Do you have a bakery case full of sweets that I can stop in and purchase?
Our shop is open by appointment only, so we ask that you contact us and schedule a pick-up or tasting appointment in advance. Unfortunately we do not have any ready made sweets available for purchase. Everything we do is custom made specific for a customer's order. However, if you need something quickly, please contact us and ask. We may be able to squeeze you in!
How do I place my order?
You can place an order request through on our Order Request page, by email (email@example.com) or by phone (540-748-8579). The best way to reach us is through our website or by e-mail. We can't always answer the phone when we are covered in frosting!
What is your payment process?
Because we bake your order specifically for you and do not maintain an inventory of cakes for sale, we cannot confirm your custom order without advanced payment and a scheduled pick-up appointment or delivery date/time. For custom cakes we require payment at the time of booking to secure your order. For wedding and large event orders we require a 50% non-refundable deposit at booking and the remainder one week prior to your event. We reserve the right to cancel any order for non-payment.